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CXC · CSEC · Office Administration

Human Resource Management
Practice Questions

20 CXC CSEC Office Administration questions on Human Resource Management, each with instant feedback and a full examiner-style mark scheme.

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✨ Revision guide includes key terms, worked examples and exam technique for Human Resource Management.

Try 2 sample questions on Human Resource Management

Question 1 · 1 mark · Difficulty 1/3

Which of the following is the FIRST step in the recruitment process?

  1. Interviewing candidates
  2. Identifying the vacancy
  3. Shortlisting applicants
  4. Placing job advertisements
Show answer & explanation
✓ Answer: BIdentifying the vacancy
Award 1 mark for recognising that the recruitment process begins when a vacancy is identified within the organisation. A is incorrect — interviewing occurs after shortlisting. C is incorrect — shortlisting happens after applications are received. D is incorrect — advertising follows the identification of the vacancy and job analysis.
Question 2 · 1 mark · Difficulty 1/3

Mrs. Thompson, the HR Manager at a bauxite processing plant in Jamaica, needs to fill a vacancy for a Safety Officer. She decides to promote an existing employee who has been working in the safety department for five years. Which method of recruitment is Mrs. Thompson using?

  1. External recruitment
  2. Internal recruitment
  3. Outsourcing
  4. Headhunting
Show answer & explanation
✓ Answer: BInternal recruitment
Award 1 mark for identifying that filling a vacancy by promoting or transferring an existing employee is internal recruitment. A is incorrect — external recruitment involves hiring from outside the organisation. C is incorrect — outsourcing involves contracting work to external agencies. D is incorrect — headhunting targets specific individuals from other organisations.
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20 questions · 25 min · free

CXC CSEC Office Administration: Human Resource Management FAQ

How many CXC CSEC Office Administration questions on Human Resource Management are there on Kramizo?
Kramizo currently has 20 exam-board-aligned practice questions on Human Resource Management for CXC CSEC Office Administration, with new questions added every week. Each question gives you instant feedback and a full examiner-style mark scheme that tells you exactly what would earn marks on a real CXC paper. The questions span the full difficulty range — from straightforward recall (level 1) right up to multi-step reasoning and evaluation (level 3) — so the bank works for first-pass revision and final exam-week stress testing alike.
Is Kramizo free for CXC CSEC students preparing for Office Administration?
Yes — completely free. Every student gets 45 questions a day on the free plan, with no card required and no trial countdown. That free quota works across every subject and every topic in our bank, so you can mix Human Resource Management practice with other Office Administration topics or even switch to a totally different CXC subject without paying anything. Kramizo's optional Pro plan removes the daily cap and adds detailed progress analytics, but the free tier is the real product — used by thousands of GCSE, IGCSE and CSEC students.
Are the Human Resource Management questions aligned to the official CXC CSEC Office Administration syllabus?
Every question is written against the published CXC CSEC Office Administration specification, including the exact command words (state, describe, explain, calculate, evaluate, etc.), mark allocations, and difficulty tier you'd see on a real CXC paper. Explanations are written in the style of official examiner mark schemes — they tell you what is being awarded marks and why distractors are wrong, not just whether you got it right. The bank is continually refined to match the latest syllabus updates from CXC.
How is Human Resource Management typically tested on CXC CSEC Office Administration papers?
Human Resource Management appears across multiple question types on real CXC CSEC Office Administration papers — most commonly as multiple-choice questions in the objective section, structured short-answer questions in the main paper, and occasionally as part of an extended response. Kramizo's practice bank reflects that mix: 4-option MCQs, true/false statements, fill-in-the-blank key terms, multi-select questions, and ordering questions. Working through the bank gives you exposure to every question style examiners actually use.

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