María trabaja como recepcionista en una empresa internacional en Ciudad de México. Tiene que contestar llamadas telefónicas de clientes de diferentes países. ¿Cuál es la forma más apropiada de contestar el teléfono en un contexto profesional?

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Question

María trabaja como recepcionista en una empresa internacional en Ciudad de México. Tiene que contestar llamadas telefónicas de clientes de diferentes países. ¿Cuál es la forma más apropiada de contestar el teléfono en un contexto profesional?

Accepted Answer

Buenos días, Empresa Soluciones, ¿en qué puedo ayudarle? — A is incorrect — too informal and rude for professional context. C is incorrect — informal greeting inappropriate for business. D is incorrect — colloquial expression unsuitable for professional communication.

Answer

¿Qué quieres?

Answer

Hola, ¿quién habla?

Answer

Buenos días, Empresa Soluciones, ¿en qué puedo ayudarle?

Answer

Dígame, ¿qué pasa?

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