Mrs. Campbell, an office administrator at a bauxite company in Mandeville, Jamaica, processes incoming mail daily. Which of the following should she do FIRST when handling incoming mail?

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Question

Mrs. Campbell, an office administrator at a bauxite company in Mandeville, Jamaica, processes incoming mail daily. Which of the following should she do FIRST when handling incoming mail?

Accepted Answer

Collect mail from the post office or reception — Award 1 mark for identifying collection as the first step in the incoming mail procedure. A is incorrect — distribution is the final step. B is incorrect — recording comes after sorting. C is incorrect — sorting occurs after collection.

Answer

Record items in the mail register

Answer

Distribute mail to departments

Answer

Collect mail from the post office or reception

Answer

Sort mail by department or recipient

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