Which feature would most improve an on-screen form for entering customer details?

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Question

Which feature would most improve an on-screen form for entering customer details?

Accepted Answer

Clear labels, a logical order and drop-down lists for fixed choices — Award 1 mark. Drop-down lists reduce typing and spelling errors, and a logical order matches how the data is collected.

Answer

Very small text so that all fields fit on one screen

Answer

Bright flashing colours on each field to attract attention

Answer

Fields placed in random order to keep users alert

Answer

Clear labels, a logical order and drop-down lists for fixed choices

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One real Information and Communication Technology question.
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