What you'll learn
How businesses motivate their employees.
Key ideas
- Financial motivation: wages, salaries, bonuses, commission and piece rates.
- Non-financial motivation: praise, responsibility, job rotation and enrichment.
- The link between motivation and productivity.
Exam tips
- Balance financial and non-financial methods.
- Link motivation to staff retention.
Common mistakes
- Only giving pay-based motivators.
- Ignoring the effect on productivity.